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ILI

The International Language Institute of Massachusetts (ILI) promotes intercultural understanding and diverse communities by providing high-quality language instruction and teacher training.

ILI Workplace Training Testimonials

We have worked with a variety of businesses and organizations to create customized workplace language training in Spanish, Portuguese, French, and English to Speakers of Other Languages (ESOL). Here are a few example testimonials from our partners.

“ILI provided well-structured Spanish classes with vocabulary that was targeted to our work of providing social services. ILI’s focus on getting everyone to speak was really helpful and noticeably increased our staff members’ confidence in interacting with our Spanish-speaking clients.” – Susan Stubbs, CEO, ServiceNet

“We have really enjoyed our experience with ILI and our Spanish lessons.  Our goal was to be able to learn introductory Spanish so that we could make our customers feel welcomed, respected and comfortable.  Samira was able to customize the lessons to meet our needs as a YMCA.   She made the classes fun and they became a welcomed break in our work day.  We are now able to have basic conversations with our Spanish speaking customers, causing many more smiles and improved member relationships.” – Julie Costello, Executive Director, Springfield YMCA

“The ILI Spanish language course allowed me to communicate more clearly and comfortably with my customers, to better understand the people and culture, and to nourish my soul. What a pleasure in the middle of the work day! Alexis brought the information … and the students, alive.” – John Nixon, Director, International Business Dev., Kollmorgen Electro Optical

“ILI has been an invaluable partner in working with our staff to gain confidence in speaking Spanish.  They have been eager to meet our organization’s needs and all of their instructors have been skilled and enthusiastic. When a course is over, everyone on our staff is asking for more!” – Mary Ann Simcoe, Employee Development Specialist, Baystate Health

Related Courses

  • Spanish for Healthcare Professionals
  • Online English Conversation Course
  • Job and College Interview Course
  • Academic and Business English Writing Course
  • Online English Program
  • Intensive on campus with the University Pathways Track.
  • World Language Program
  • Private or semi-private tutorials.

Specific Interests

We provide workplace language training for:

  • Real estate
  • Banking
  • Healthcare professionals
  • Insurance
  • Law enforcement
  • Small and large businesses
  • Social workers
  • Government agencies

 

Previous clients include:

  • Northampton Police, Public Schools, and City Hall
  • Holyoke Public Schools, Fire Department and Hospital
  • Greenfield Savings Bank
  • BayState Hospital and BayState Health Systems
  • Mercy and Providence Hospitals
  • Kollmorgen
  • ServiceNet
  • The National Guard
  • ISO New England
  • Price Rite in Chicopee
  • C&S Grocers
  • Ampad and Specialty Loose Leaf
  • Hampden Papers and many more.

Testimonials

  • Testimonials
  • Workplace Training Client List

Improve communication with your employees and customers!

For more information, contact:

Heather Hall
Phone: 413.586.7569 x109
Email: Heather@ili.edu

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