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The International Language Institute of Massachusetts (ILI) promotes intercultural understanding and diverse communities by providing high-quality language instruction and teacher training.

You are here: Home / News / Business English Guide to Improve Your Communication Skills

October 12, 2022

Business English Guide to Improve Your Communication Skills

What is Business English?

Business English is not a class to teach business. Rather, Business English courses teach the language which revolves around a business environment, such as an international company, an office job, or a professional conference.

The focus of a top quality Business English course in the USA is to teach you popular Business English vocabulary, idioms and phrases.

Whether you’re taking a Business English course in Boston or London, you’ll learn the basics of office culture, interpersonal communication, and etiquette in the English language.

What do you learn in a Business English class?

Business English courses teach you expressions for interviews, sales, meetings, networking, managing, negotiating, and other tasks essential to a professional career.

Students in a class learning to use business jargon.Most Business English students are already knowledgeable and experienced business people. Business English students just don’t have the English language skills necessary to conduct business in an English-speaking environment.

These business English skills may include writing friendly but professional emails, understanding idioms used in a Powerpoint presentation, and volunteering vital information during a team meeting.

An English course for business provides an opportunity to learn the real language that business professionals use. You’ll learn general terminology, idioms, and vocabulary that can be applied to a variety of business sectors, from entrepreneurship to entry-level positions.

Business English for beginners shows clear and accurate language to understand others and make yourself understood. You learn essential terminology, jargon, and language contexts in the business world.

More advanced Business English lessons teach you nuanced idioms, conversational strategies, and diplomatic language for challenging situations. You learn the language involved in deploying soft skills such as leadership, teamwork, problem solving, conflict resolution, and so on.

In an English course for business, you may learn different modalities, such as speaking and writing. On the one hand, Business English writing courses concentrate on composing professional business emails, memos, proposals, and reports. On the other hand, in a Business English speaking class students prepare oral presentations, sales pitches, and hiring interviews, just to name a few.

Once again, Business English students most likely know the theory and rationale behind these acts. Business English students know their business, but they don’t know the appropriate English (yet).

In other words, an English course for business provides professionals the language they need to be successful in performing what they already know.

Why is Business English important?

In the last few years, Business English has become increasingly important.Men and women in a business setting talking and shaking hands.

Business English is the language you need to conduct your business in an English language environment, including many international firms and many growing fields. In fact, both Business English and Academic English expand your opportunities.

To succeed at an international company, employees may need to speak English with people with different English accents and proficiency from around the world. A Business English course gives you the chance to work with a diverse community of potential peers and colleagues. Building relationships is essential in the business world.

In Business English classes, you learn English for professional networking, small talk, meetings, negotiations, and more. Business language is susceptible to culture that you might not be familiar with. By taking Business English lessons, you will feel more confident and your business opportunities will grow.

Since business culture is important, Business English classes teach common customs, behaviors and norms, such as the need for being punctual and having a business card and LinkedIn profile.

How to improve Business English?

The best way to improve Business English is to take a course devoted to the purpose of building English for business communication, including speaking and writing.

Another great way to improve Business English is to join an Intensive English Program that provides daily immersion in English. Before focusing exclusively on Business English, you need a strong foundation in general English proficiency.

General English skills include verb form accuracy, small talk, spelling, punctuation, pronunciation, and listening comprehension, all of which are necessary for Business English.

So, if you’re not already fluent in English, you should consider an Intensive English program that offers communicative grammar, pronunciation practice, and group collaboration.

In Business English courses you use real world materials, business cases, and practice writing. We also suggest reading industry magazines and newspapers such as The Economist, The Wall Street Journal, (WSJ), Forbes, Time and Newsweek. Listen to Business Podcasts. Watch TV shows set in a business environment. Write professional emails based on templates provided by Business English lessons.

Popular Business English idioms and phrases

Here’s a sampler of the idioms you might learn and practice in a Business English class.

A page with similar words to describe what dovetail means.To circle back = To return to a previously discussed topic at a later time.

To dovetail = To fit together well.

A bottleneck = When a point in a production process or supply chain gets blocked and slows down or stops due to the congestion.

To be on the same page = To share an understanding or agreement among members of an organization or negotiation.

To think outside the box = To think of new ideas from a different, unconventional perspective.

To go back to the drawing board = To start a project again from the beginning.

To corner the market = To monopolize a good or service in order to dominate and drive up prices.

A bull vs. bear market = A bull market is on the rise, while a bear market is in decline. In other words, in the former, stock values are going up; in the latter, stock values are going down.

Want to practice using idioms like these in a realistic business setting, like during a meeting or in an email? Join a Business English course today and get started communicating professionally in English.

Related articles about how to learn English

While you book your Intensive English course or other Academic English or Business English course, improve your language skills by reading our free English articles or watching our free English lesson videos.

  • Understand the differences between and the importance of Academic English vs General English.
  • Study how to improve English for academic purposes.
  • Learn how Business and Academic English lessons can broaden your mind and open up a world of opportunities.
  • Learn techniques for brainstorming essay ideas for typical assignments in Academic English lessons or Business English courses.
  • Learn techniques for outlining essay ideas for typical assignments in Academic English lessons or Business English courses.
  • Watch fun and informative videos with English tips useful for work, school, and creative writing. We continuously update our free English playlists of easy-to-understand videos.

Bringing decades of passion as educators, at ILI Massachusetts we believe in open access to education for language learners around the world, regardless of race, religion, gender identification, physical and mental abilities, economic standing, documentation status, and educational levels.

By Chris Elliott, IEP Academic Coordinator and ESOL Instructor

Article by ILI Staff / News

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Celebrating the last day of September’s program Celebrating the last day of September’s program with an amazing potluck. Congratulations to Frank for a very successful program. He will be starting a new job at the @uconn on Monday. And happy moon festival, everyone! 🌕
It's a new school year! Here are some highlights o It's a new school year! Here are some highlights of some of the exciting things happening at ILI! ⭐️

•We doubled the number of sections—from 5 to 10—in the free English program for immigrants and refugees. 

•144 students from 29 countries now study online and in-person in standard evening classes and in a new, intensive morning course—all to help them reach their education and career goals! 

•French, German, Italian and Spanish classes are underway with 120 students from across New England learning mostly in person and also online.

•27 International students from 18 countries are spending one to three months or more in our intensive English course. Many stay with host families in the area and are mutually sharing cultural traditions.

•21 employees at Baystate Health, one of ILI’s business partners, are improving their English through our workplace language training program. We tailor the curricula to suit each business, in this case the needs of healthcare workers.

•Students from New Hampshire, Northampton, Pennsylvania and Vermont are enrolled in our online teacher training program, gaining skills that will enable them to teach English to speakers of other languages right here at home or around the world!

•ILI is getting a makeover, thanks in part to a grant from the City of Northampton’s American Rescue Plan Act funds and in collaboration with our landlord, Emerald City Partners. Looking forward to larger classrooms, improved airflow and other renovations, all in compliance with post-COVID recommendations, to better serve students and western Massachusetts communities.

The support from our community helps to make these things possible through donations + investments in ILI’s IMPACT Fund. Visit ili.edu to learn more.
Free English classes expand and so does ILI’s te Free English classes expand and so does ILI’s teacher corps! Meet Greg Kerstetter, another new teacher on the Free English Program Team! 

Greg started teaching elementary school in 2001, switching to teaching from a 10-year stint writing for local newspapers. After nearly 20 years of teaching fourth and fifth grade, he left elementary school teaching to write full-time, both poetry and essays. Greg graduated from ILI’s intensive TESOL program in the fall of 2022.

Learn more about our Free English Program at ili.edu ⭐️

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Unlock your potential! 🔓 With a TESOL Certifica Unlock your potential! 🔓 With a TESOL Certificate, you are qualified to teach English language learners anywhere in the world. 🌏 The International Language Institute of Massachusetts's next Intensive TESOL Certificate Online Course is coming up October 16th-November 10th!

Whether you’re a new or experienced ESL/EFL/ESOL instructor, our World Learning SIT Graduate Institute TESOL intensive course provides practical skills to become a more successful teacher and make a greater impact on the lives of your students.

The SIT TESOL Certificate course is a 180-hour English teacher training program in which you will experiment with and reflect on key teaching frameworks, core TESOL concepts, and multiple language acquisition tools. 

SIT-certified TESOL trainers guide you through a comprehensive curriculum with the following modules: learning, teaching, speaking, pronunciation, structure, listening, reading, writing, and culture.

Learn more and sign up today ili.edu/programs/tesol-certificate ✨ For more information email macey@ili.edu
ILI is looking for local families, living within w ILI is looking for local families, living within walking distance of ILI in downtown Northampton or on a bus route, to host adult international students enrolled in the school's intensive English courses. Currently we have students from 17 different countries studying at the school. It’s a wonderful way to welcome very interested and interesting people as they work on their English skills. And it’s a terrific opportunity for you to broaden your cultural experiences, sharing your family’s traditions with the students as they share theirs with you. 

Hosts receive a weekly stipend to cover their costs ($150 a week for a private room without meals; $250 a week for a private room with meals). The length of stay can vary with the minimum stay of one month. Students attend intensive English classes at ILI Mondays-Thursdays 9-2:30 and Fridays 9-noon.  Visit ili.edu for more information.

And for a first-hand experience about hosting, read Greg Kerstetter's article, Hosting international students is rewarding. Greg teaches in our free English program- read his article in the Daily Hampshire Gazette here: https://www.gazettenet.com/Guest-Columnist-Kerstetter-51945600

Photo by @vagabundodeltiempo 
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Free English classes expand and so does ILI’s te Free English classes expand and so does ILI’s teacher corps! 

And speaking of the 2023-2024 school year, we have expanded the number of “seats” in the free English program by 72% over the past few years, starting this month! How did this come about? Last December, we received news from our partner, the MA Department of Elementary and Secondary Education, that they accepted our proposal to expand the program, including the addition of a new intensive morning class.

 And that brought about a need to grow our teaching corps. Over the next few days we'll spotlight some of the new teachers in the free English program team.

Meet Calebb Louis
Calebb holds a B.A. in literature and political science from Rutgers University, an M.A. in applied linguistics and a TESOL graduate certificate from Texas A&M University. He is working on an MFA in creative writing at Drexel University.

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